Information

Welcome to Layered 3D Imagination! We pride ourselves on creating unique 3D printed items. Here, you'll find answers to common questions about our products, ordering process, and customer support.

Frequently asked questions

We're a new online webshop based in Tennessee, United States, dedicated to bringing your imagination to life with our 3D printed items. We aim to attract customers and sell our unique products online. Below are some questions our customers often ask.

What materials are used for your 3D printed items?
We use high-quality, durable materials suitable for 3D printing. Specific material details can often be found on individual product pages, or you can contact us for more information.

How long does it take for an order to arrive?
Shipping times vary depending on the complexity of the item and your location. You'll receive an estimated delivery time during checkout, and we'll keep you updated on your order's progress.

What colors are available for your 3D printed items?
Many of our items are available in a variety of colors. Please check the product page for available options, or contact us if you have a specific color request.

What do customers usually want to know about placing an order?
Customers often ask about the ordering process, payment options, and estimated delivery times. All this information is provided during the checkout process for a seamless experience.

What do customers usually want to know about payment?
We accept various secure payment methods, which will be presented to you during the checkout process for your convenience.

What do customers usually want to know about how long it takes to get their 3D printed items?
After placing your order, we'll provide an estimated production and shipping timeline. You can track your order's progress through your account or using the provided tracking number.

If a customer isn't happy with their 3D printed item, what should they do?

If you are not satisfied with your item, please contact us within 5 days of receiving it. While we do not offer returns for refunds, we will issue refunds for products that are not up to standard or incorrect.

How can customers get help if they have a problem?

For any issues or assistance, please contact our customer support team at inquiriesandorders@layered3dimagination.com or 731-269-8646. We're here to help!

Bringing your ideas to life

At Layered 3D Imagination, we're passionate about 3D printing and committed to delivering high-quality items. Explore our webshop and discover the possibilities of 3D printed creations. We're excited to help you bring your ideas to life!